I recently had the pleasure of participating as featured guest in the weekly #ESNchat, a twitter chat focused on Enterprise Social Collaboration, hosted by Jeff Ross. The discussion was lively, with lots of excellent contributions from around the ‘room’, providing different perspectives on the topic of “The Connected Enterprise.”
What’s the value of a “connected enterprise”?
How does a “connected enterprise” help an organization bring value to customers and partners?
How is a “connected enterprise” better able to thrive in today’s digital marketplace?
What’s the relationship between a “connected enterprise” and change management?
How can we leverage a “connected enterprise” to drive more innovation?
What are the biggest challenges for an organization in becoming a “connected enterprise”?
Some key takeaways
In a connected enterprise, everyone can be a change sponsor. Not just a top down approach
We are seeing innovation cycle radically compress, as connected groups self correct to inputs
Crowsourcing innovation from process improvement to major disruptive business ideas #powerofyourworkforce
The process of change management becomes a self-running continuous process of improvement
Change management in a Connected Enterprise becomes a dialog and a learning exchange
Companies that leverage social technologies position themselves to attract and retain top talent with emerging workforce
Connected workers are more aware of how their actions/contributions affect others, and learn more from others’ experience
Value of connected enterprise: better information = better decisions and everyone call all play to their strengths
Connected knowledge enables an enterprise to bring the best answers & solutions from the organization, to clients
A better question might be “what’s the danger of having a disconnected enterprise?”
You can see the full recap below.